Hold everything

[vanillafluffy]

I was on hold for SIX HOURS, THIRTY-FOUR MINUTES when they cut me off. And then, of course, the damn line was busy. WTF, people? In what universe is this remotely adequate customer service?!

The upside being, I had a phone interview scheduled for between 2 and 4, so I didn't miss that as I'd been stressed that I would. I have an actual in-person interview tomorrow at 3...it's only a part-time minimum-wage thing, but at this point, it's better than nothing.

I also got an email from BigRed, who sent me info on a CSR position with the county, which closes today. I scrambled and got out a resume rewrite and a cover letter. Fingers crossed, y'all, because it's full time and $12+ an hour.

I may have to make a WalMart run. I want ice cream.



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ETA --- HA! Got through again at 4:45. Stayed on the line, figuring it would cut me off at 5, but in fact a CSR came on the line at 5:15 and did the intervivew. I was tired enough not to make any snarktastic remarks. According to him, I ought to qualify, and should hear definitively within 30 days.

..

Comments

[thru-the-blinds.livejournal.com]

Holy crap - SIX FUCKING HOURS?!?

Are you kidding me?

*shakes head*

SO glad you got through and (hopefully) got approved, but damn....

[vanillafluffy.livejournal.com]

Six and a half---seven if you add the time I held the second time I got through. And that was getting through at the stroke of 8AM---I don't know if their phone system does not handle calls in the order received or if they're direly understaffed, either way, thank god I don't have to do it again tomorrow.

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