![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
That "special" time of year -- iRant
Dec. 13th, 2007 02:34 amWhen I say that this is that "special" time of year, I'm not referring to the holiday---at least, not directly. This is the time of year when everyone feels special in the sense of "I'm special, therefore my problems are more unique and important than the problems of anyone else you will talk to today!"
"I ordered this back in November, and I don't have it yet!" -- You and 20 million other people, bitch. I know you want it RIGHTFUCKINGNOW, but guess what? Once it leaves our warehouse, we are just as much at the mercy of the shipper as you are. And OF COURSE, they're going to tell you it's OUR fault---what, you think THEY want to listen to you scream at them?
"You charged my card and I want the money back RIGHTFUCKINGNOW." No, we didn't charge your goddamned card, it's an authorization hold by your bank. And OF COURSE, they're going to tell you to call US---what, you think THEY want to listen to you scream at them?
And so on. The light at the end of the tunnel is mitigated by the fact that in two weeks, we'll be getting all the calls from everyone who didn't get their orders, usually through no fault whatsoever of ours (Read the fucking fine print, people: "overnight" does NOT!!! mean from midnight to sunrise!), and people who want to return things they bought on clearance in August, exchange things for sizes we're out of on items that are being discontinued, gripe about the length of time it takes to get refunds. And that, along with the after-Christmas sales, should take us merrily through January to Valentine's Day.
Santa, please bring me a fresh supply of patience for Xmas, 'cause I'm damn near out.
"I ordered this back in November, and I don't have it yet!" -- You and 20 million other people, bitch. I know you want it RIGHTFUCKINGNOW, but guess what? Once it leaves our warehouse, we are just as much at the mercy of the shipper as you are. And OF COURSE, they're going to tell you it's OUR fault---what, you think THEY want to listen to you scream at them?
"You charged my card and I want the money back RIGHTFUCKINGNOW." No, we didn't charge your goddamned card, it's an authorization hold by your bank. And OF COURSE, they're going to tell you to call US---what, you think THEY want to listen to you scream at them?
And so on. The light at the end of the tunnel is mitigated by the fact that in two weeks, we'll be getting all the calls from everyone who didn't get their orders, usually through no fault whatsoever of ours (Read the fucking fine print, people: "overnight" does NOT!!! mean from midnight to sunrise!), and people who want to return things they bought on clearance in August, exchange things for sizes we're out of on items that are being discontinued, gripe about the length of time it takes to get refunds. And that, along with the after-Christmas sales, should take us merrily through January to Valentine's Day.
Santa, please bring me a fresh supply of patience for Xmas, 'cause I'm damn near out.