That "special" time of year -- iRant

[vanillafluffy]

When I say that this is that "special" time of year, I'm not referring to the holiday---at least, not directly. This is the time of year when everyone feels special in the sense of "I'm special, therefore my problems are more unique and important than the problems of anyone else you will talk to today!"

"I ordered this back in November, and I don't have it yet!" -- You and 20 million other people, bitch. I know you want it RIGHTFUCKINGNOW, but guess what? Once it leaves our warehouse, we are just as much at the mercy of the shipper as you are. And OF COURSE, they're going to tell you it's OUR fault---what, you think THEY want to listen to you scream at them?

"You charged my card and I want the money back RIGHTFUCKINGNOW." No, we didn't charge your goddamned card, it's an authorization hold by your bank. And OF COURSE, they're going to tell you to call US---what, you think THEY want to listen to you scream at them?

And so on. The light at the end of the tunnel is mitigated by the fact that in two weeks, we'll be getting all the calls from everyone who didn't get their orders, usually through no fault whatsoever of ours (Read the fucking fine print, people: "overnight" does NOT!!! mean from midnight to sunrise!), and people who want to return things they bought on clearance in August, exchange things for sizes we're out of on items that are being discontinued, gripe about the length of time it takes to get refunds. And that, along with the after-Christmas sales, should take us merrily through January to Valentine's Day.

Santa, please bring me a fresh supply of patience for Xmas, 'cause I'm damn near out.

Comments

[starhawk2005.livejournal.com]

*pets you* Ah, the joys of working in retail. I don't envy you. *gives cookies*

[vanillafluffy.livejournal.com]

I'm just venting...it was worse last year---not so much in terms of callers, but because I was so new at the job that I was overwhelmed much more easily. Now I'm just *annoyed* because I'm getting back to back calls, and it's all the same shit.

[starhawk2005.livejournal.com]

Oh well, at least it's not year round...in terms of volume, anyways.

[vanillafluffy.livejournal.com]

It's sporadic, like a lot of things. It's just that, at this time of year, there are more fools trying to use the 'net without a clue.

[pwcorgigirl.livejournal.com]

There, there, dear. On the bright side, you at least get a little money for dealing with them. They will forever remain idiots without recompense for their condition.

(Easter Day falls on March 23. I'll probably be drinking with both hands by then.)

[vanillafluffy.livejournal.com]

Cheers! Loaded eggnog it is!

[socialhermit.livejournal.com]

*sympathizes*

At least you're not dealing with them over a counter. In person.

Oy.

[vanillafluffy.livejournal.com]

Amen. That may be the title of my autobiography: Too Fat for Retail, or, Why I Give Good Phone....