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[personal profile] vanillafluffy
My first action on staggering out of bed this morning was to grab my bank card and the phone and call the cable company...six days without an internet of my own was a week in Hell. (You know, Hell---where Time is dilated, so that six days is really sixty, which in Internet Time encompasses entire glacial epochs. Thank God that's over!)

The job situation: They've extended my probation by another week, and set a new goal that's even more absurd than the original ridiculous goal. I haven't a prayer, but at least it gets me paid for another week. They can fire me, but I'll be damned if I'll quit (can't get benefits if I quit, and I'd NEED them). So stay tuned....

The good thing about the extension is my schedule for next week; I'll have a 3-day weekend, because there's Posh Brits training on Wednesday (Yes, they of the $1300 bag!), which is an all-day thing, and I'd be out early enough to get home for Leverage. Unless, of course, I arrive for training and get hauled into HR and canned, which I wouldn't put past them.

Oh, and to add stress to more stress, Current Boss told me yesterday that I'm "overdrawn" on my vacation time and must relinquish three of the days I've selected. So either I miss my birthday week vacation, Dr Bizarre's wedding, or Halloween/The Full Moon Ball at church. Since it's probably going to be a moot point in a week, I'm resisting. (And plan to call in and go anyway. It's not my fault their fancy-schmancy new time-keeping software sucks ass. I was already planning to call out the Thursday before the wedding. Asshats.)

Was annoyed last night that I hadn't set a timer for SPN---I walked into the breakroom at 9:45 to find it was my favorite ep of last season. (Yeah, I know Mischa is made of awesome, but I totally cougar Brock---what can I say?!)

Thanks to combining Leverage and IMDb, I have rescued Secondhand Lions from my vid shelf and have rewatched it twice---Christian Kane's character is Robert Duvall's younger self in flashbacks*, and he gets to do swordfighting! In tight pants! With a big walrus moustache! Woohoo! That, and my renewed internet access are the high point of my week!
____________________________________________________

* And yet, there is NO fanfic that I can find for it---how can this BE?!

(no subject)

Date: 2009-08-08 05:05 am (UTC)
From: [identity profile] vanillafluffy.livejournal.com
They are completely demented, requirements set forth by a pack of howling jackals who couldn't do my job if there was a gun pointed at their heads and their lives depended on it. I'm supposed to average UNDER four minutes per call, which is the stupidest thing I've ever heard of---even if I get someone who knows exactly what they want, has the item numbers and their credit card in hand, it's not possible to take an order in under five minutes. Fact. And at least 80% of them have questions first, multiple items, change their minds about color or size, misread the number on the card, etcetera. Without being rude, I've gotten much better at telling the indecisive ones, "We're here 24/7, call back when you know what you want." That doesn't even begin to touch on the "If you weren't an idiot, you wouldn't be answering a phone, give me a manager" calls, where they won't believe me when I explain that refunds have protocol, we can't just give you your money back today because you say so. Or the twat I had tonight who gave me a ration of shit because UPS forgot to put her package on the truck for delivery today. She'd ordered a $1000 dress for an event, paid $28 for overnight shipping, and had a hissy because "all" I could do was request a credit for her shipping. No, I couldn't get her a discount on the dress. Because we don't do that, that's why. And if you look at the page on the website with that dress, you'll see it's FINAL FUCKING SALE. No, you can't send it back. Too bad, so sad---you want a manager? Gladly! And btw, the dress was one of the fugliest things I've ever seen; I wouldn't wear it to a dogfight.

Sorry---maybe you can tell tonight was a full moon.

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